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The cleaning time depends on the size of the area and the condition of the carpet. On average, cleaning a standard 3-bedroom home takes approximately 1.5 to 2.5 hours. This allows for our thorough multi-step process, from pre-inspection to final grooming. Our technician can give you a more precise timeline after seeing your space.

Typical drying time is between 4 to 8 hours, thanks to our powerful extraction equipment. In optimal conditions with good airflow and air conditioning, they can be dry in as little as 2 to 4 hours. We advise wearing clean indoor shoes or socks until the carpet feels completely dry to the touch.

Yes, in most cases we can completely resolve old pet damage. We use advanced enzymatic treatments that penetrate deep into the backing to digest the uric acid crystals causing the stain and odour. Severe cases where urine has soaked into the subfloor may require more intensive treatment, but we have a very high success rate.

Absolutely. We use non-toxic, eco-friendly, and biodegradable cleaning solutions across all our services. The products are specially selected to be powerful on dirt while being incredibly gentle and safe for your family, including infants who play on the floor and pets with sensitive paws. A fresh-water extraction rinse further ensures no sticky residue is left behind.

We recommend professional carpet cleaning at least every 12 months for a healthy home. For households with pets, young children, or allergy and asthma sufferers, we recommend a deep clean every 6 months. This frequency maintains warranty requirements for most carpet manufacturers and ensures a hygienic living environment.

Yes, we offer fast, same-day service across all our service areas, subject to technician availability. We understand that spills and life events can require urgent attention, so we do our best to accommodate emergency bookings. Call us early in the morning for the best chance of a same-day appointment.